Problem in running Python Example installed using DAQNavi SDK

Technical Supports Software
1

I am trying to run Python Example (AI_InstantAI) for Advantech card. This example got installed with installation of DAQNavi SDK. I am using Spyder IDE with Anaconda3. Python version 3.9. When I run example from IDE or command prompt I get error message "ModuleNotFoundError: No module named ‘Automation’ " .
How to solve it?

Or I have to install specific module in Python for Advantech cards?

2

There’re some of instruction,

  1. Is there any DAQ product series installed on their system?
  2. “ModuleNotFoundError” : This error is mean there’s no device found in system.
    Some of possible case:
    A. No DAQ product installed.
    B. The “deviceDescription” parameter doesn’t modify correctly in example.
    C. The DAQ device has been used with the other program/tools.

Firstly, I would recommend them check the “deviceDescription” in the example,

  1. The customer can reference below FAQ, you can find how to get description in page 5.
    https://www.advantech.com/en/support/details/faq?id=1-1P2ZKXP

  2. Modify the “deviceDescription” parameter and then run the example again.

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Note: user cannot run example without physical device in Linux system.

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